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TRG Customer Solutions - Company Profile

TRG Customer Solutions help our clients create winning contact center solutions to deliver WINNING RELATIONSHIPS to your customers that stand the test of time. We deliver on this promise through:

Dynamic Solutions. We've assembled the "best of the best" in strategic customer management. Our experts invest the time to create brand-centric initiatives that are inherently flexible. They can easily adapt to company and market changes--and continue producing results over time.

Flexibility of Choice. We offer onshore, offshore, nearshore and blended solutions with a common platform and training approach--allowing you to maximize value without sacrificing consistency.

Momentum for Success. Our superior analytics and reporting help you achieve your corporate goals--and drive continued success.

Also inherent to our approach: our commitment to a strong partnership with your company. More than an outsourced operational services provider, TRG
Customer Solutions serves as a strategic extension of your organization. We do this by offering leading-edge ideas and capabilities that supplement your in-house expertise and by demonstrating an unwavering focus on helping you achieve superior results. Put simply, our team becomes an invaluable extension of your team. Together, we aim high, share the challenges and celebrate the successes as we work together to meet and exceed your corporate goals.

To learn more about how we can help you, log on to www:trgcustomersolutions. com

Services Offered

Dynamic strategies. Winning solutions.

Designed by market and solution experts, our outsource solutions are tailored to your needs. From the outset, our solutions evolve to address changes demanded by the competitive landscape of your industry and the ever-increasing demands of your customers. And our solutions can be designed to provide strategic and operational support throughout the customer lifecycle.

Solutions include:

Acquisition/Sales


Lead Management


Customer Service/Consumer Affairs


Technical Support


Retention/Winback


Customer Satisfaction Management


Cross/Next/Up-Selling


Collections


Back-Office Solutions

Year Started

2003

Number Of Employees

4500

Contact

Website: www.trgcustomersolutions.com
Phone: +639189493603
Fax: +6326370810
Email: caren.tiangco@
Address: 8th Flr. Hanston Bldg, 20 F Ortigas Jr Avenue, Ortigas Business District, Pasig CIty, Metro Manila, PHILIPPINES, zip code: 1605.