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BPO Directory > BPO Companies > Sofica

Sofica - Company Profile

Sofica is a leading BPO and CRM provider on the Bulgarian and international markets. It is one of Bulgaria's top 3 outsourcing providers. Specializes in CRM, Help Desk and telemarketing. Sofica has gained experiance in IT, telecom, banking, transport and utilities.

Services Offered

Outbound-Telemarketing
Public opinion surveys
Customer poll
Customer care
Market research
Scheduling appointment
Delivery notification
Debt Management
Help desk support

Inbound-Hotline
Information services
Technical support
After hour service Requests handling
Scheduling appointments
Complaints management
Order processing

Year Started

2004

Number Of Employees

Contact

Website: www.sofica-group.com
Phone: +359 2 400 8500
Fax: +359 2 400 8502
Email: joseph@sofica-group.com
Address: Business Park Sofia, Bldg. 3, Sofia, Bulgaria, zipcode: 1766.

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