KnowledgeHills
BPO, Outsourcing Tutorials, Methodologies, Company Directory

Business Process Outsourcing (BPO) Directory Click to add your company

BPO Directory > BPO Companies > Rays Communications

Rays Communications - Company Profile

RAYS COMMUNICATIONS - a state-of-the-art Contact Center based in the suburbs of New Delhi, India. RAYSCOM provides end-to-end BPO solutions. Our service offerings are backed by world-class technology, robust telecom infrastructure, performance management tools, proven training programs, Quality Management Concepts and strategies. Currently, operational with 100 seats, we can rapidly ramp up to 400 seats as and when required.

Services Offered

Customer Interaction Services:
Complaint and query resolution, Customer retention, Product Information Support, Loyalty Programs, Survey and Data collection, Order taking, Sales (Inbound and Outbound), Cross Sell / Up Sell, Lead Generation (B2B & B2C), mortgage etc.

Transactions and Back-Office Processing Services:
Application processing, Transaction processing, Order fulfillment, Data conversion, Data Entry, Information verification and confirmation, Medical Transcription, Medical Coding , Medical Billing, Claims Processing, Legal Transcription, Finance and Accounting Management (FAMS), Credit Card and Check Processing, Human Resources.


We wish to propose our services; experience and set-up to you/your organization to further minimize your Bottom lines and Turnaround Time and enhance Quality of work. I would really appreciate, if you could suggest means by which we could join hands and further our business. For any business, with our strong delivery organization we can scale up and provide service support.

Year Started

2001

Number Of Employees

200

Contact

Website: www.rayscom.com
Phone: +91.9891881289
Fax: 91.120.4317107
Email: andy@rayscom.com
Address: C-119 Sec-19 Noida India, Noida, UP, INDIA, pincode: 201301.