Business Process Outsourcing (BPO) Directory Click to add your company

BPO Directory > BPO Companies > RHOMBUS TECHNOLOGIES

RHOMBUS TECHNOLOGIES - Company Profile

Founded in the year 2000, we deliver custom solutions for your business requirements. With over 30 best-selling products under our belt, we continue delivering quality solutions around the world. Our vision is to create dynamic solutions for your business, and most of all help you become more successful. We ensure complete customer satisfaction and go beyond limits to achieve the ultimate level of excellence. We started our Call Center services in 2004 and now we are operating with 100 seats.

Services Offered

Business Process Outsourcing to Rhombus will allow you to save money in your backoffice operations in a big way. State of the Art infrastructure with both Inbound and Outbound Contact Center, Predictive Dialer, Call Logs, Call Recordings, 24/7 access are some of the benefits you will get by hiring us as your contact center. But, above all you will get the feeling of a Human Touch which has been lost in this mechanical and script driven industry.

Infrastructure

1) 5000 Sq Feet Office at Andheri East, a Prime Area for attracting IT and ITES Talent. Facility to seat 70 people.

2) 2 MBPS Leased Line Connection from Verizon.

3) Linux Router, Win 2000 Webserver, MDaemon Mail Server, FTP Facility for each Project for maintaining Project Files.

4) Call Center PCX by Telesynergy

5) Dual E1 Audiocodes Mediant 2000 VoIP Digital Media Gateway.

6) Conference Room Provides Facility for Video Conferencing using Polycom and Presentations using a Projector

7) Fully redundant state of the art infrastructure. Fiber-optic and copper mediums are used to move data.

8) The network also uses routing diversification to ensure the local loop is not a single point of failure. The LAN technology is EIA-TIA compliant for category six dedicated/switched Ethernet. Current voice in the US is provided via E1 lines using VoIP.

9) The voice and data network architecture is scalable and redundant to avoid single point of failure.

10) Power by 2 companies, Tata and Reliance Energy. Power backup of 40 minutes using AMC UPS.

11) 24/7 Operations

12) Resume Data Bank of more than 5000 experienced Personnel in various fields.

Year Started

Number Of Employees

Contact

Website: www.rhombustechnologies.com
Phone: 91 22 28501416
Email: sidharta.srivastava@rhombustech.net
Address: 601, DHANTHAK PLAZA, MAKWANA ROAD, MAROL NAKA, ANDHERI EAST, MUMBAI, MAHARASHTRA, INDIA, pincode: 400059.