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NEC Center - Company Profile

Inbound Outbound New Era Call Center. NEC Center bring New revolution in Call Center Industry.
New Era Call Center services have been engineered to integrate the latest call center technology, NEC Center methodologies and proprietary quality controls systems to ensure that you will receive the best quality oriented telemarketing services available. Our innovative technology platforms combined with our extensive outbound telemarketing expertise ensures increases in productivity and efficiency, and ultimately allows us to lower new business acquisition costs while achieving higher performance objectives for our clients.

Our professionals help you to turn your prospects into customers, and then our customers into advocates. We focus on building a relationship that lasts by using a personalized approach that provides the value addition necessary to maintain and grow your client base.

Services Offered

NEC Center provides both business-to-business and business-to-consumer call center services. Outsourcing your requirements can be on a project-by-project basis or through developing a long-term more comprehensive partnership.


Our robust platform of outbound telemarketing and inbound call center services includes

Outbound

Inbound

Marketing Surveys
Marketing Research
New Product Introductions
Maintenance Agreements
After Market Sales
Credit Card Applications
Telecom Related Sales
Fund Raising
Telesales
Telemarketing
Direct Sales of Products
Direct Sales of Services
Trade Show Follow-up
Political Polling
High Tech Projects
Customer Service Surveys
Employee Satisfaction Surveys
Collection of Past Dues

Up-Selling & Cross-Selling

Help Desk

Technical Support
Customer Service
Product Technical Information
Sales Lead Qualifications
Consumer Response
New Product Information
Product Recall
After Market Sales
Order Processing
Advertising Response
Toll Free Response
Promotional Product Handling
Trade Show Registration
Inquiry Handling
Complaint Handling
Advertising Campaign Support
Information Requests
Airline Reservations

Year Started

2004

Number Of Employees

200

Contact

Website: http://www.neccenter.com
Phone: 312-423-7884
Email: tom@neccenter.com