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Infoline LLC - Company Profile

Infoline, an innovative creation of Joint venture partners Bahwan CyberTek (CMM Level 5 Company), Omantel and PEIE. As an Outsourcing Service Provider, Infoline has brought a new wave with its unique service offerings of Business Process Outsourcing and Contact centre services. Infoline as an Outsourcing partner has ensured its clients a valuable experience through its robust infrastructure facilities, telecom and technology competency, skilled and qualified team and streamlined processes.

Infoline has proved to be an effective service provider and is developing a niche for itself in industries like Airline, Telecom, Banking, Finance, Government and Retail. With a pursuit to enthrall Oman's market with the positive reflects of Outsourcing, Infoline has successfully laid the outsourcing platform for Telecom, Airline, Finance and Technology Company.

Services Offered

IT Enabled Services
* IT Infrastructure Services.
* Data Center Services.
* DR (Disaster Recovery) Services.
* IT Services

Back Office Operation
* Translation and transcription services.
* Payroll and HR.
* Accounting
* Document Management Service.
* Virtual Offices.

Contact Centre Operation.
* Inbound and outbound telemarketing.
* Complaint Management.
* Customer help desk.
* Technical support.
* Information collection and dissemination.

Call Centre Specific Training Services.
* Language.
* Voice and Accent.
* Soft Skills.
* Culture and Etiquettes.
* Personality development.

Year Started

2003

Number Of Employees

300

Contact

Website: www.infoline.co.om
Phone: 0096824481303
Fax: 0096824478776
Email: nand@infoline.com
Address: Box 206, Rusayl-124, Oman, Muscat, Muscat, Oman.