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BPO Directory >
BPO Companies > Abstract eServices
Abstract eServices - BPO Company Profile
We offer a wide variety of non-core processes in an offshore environment so that
you can save significant costs over operating these functions internally. And,
by relying on our extensive experience in managing resources, process and
adherence to quality, you can focus more clearly on your core business strategy.
Services
CUSTOMER INTERACTION SERVICES
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Customer care
- Lead generation
- Telemarketing
- Product promotion
- Catalog sales
- Up-sell/Cross-sell
- Collections
- Survey programs
- Order processing
BPO SERVICES
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Paper document conversions to computer ready files for the
Internet, Intranet and Extranet CD-ROM and database
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Legal documents
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Online completion of surveys and responses of customers for
various companies, at call centers
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E-Book and E-magazine publications on the Internet
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Hospital records, patient notes and accident reports
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Scanning: Electronic Recognition: OCR (Optical Character
Recognition) & ICR (Intelligent Character Recognition)
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Finance and Accounting Services: Billing Services, Invoice
Processing, Accounts receivable and payables, Correspondence management
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Transaction Processing: Credit / Debit card applications
processing, Account openings / amendments and audit checks, Claims processing,
checks and loans processing, clearing and settlements, document management
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HR payroll Services: Payroll & benefits administration
services, Records and documentation management
DATA MINING & DIRECT MARKETING
Most marketers understand the value of
collecting customer data, but also realize the challenges of leveraging this
knowledge to create intelligent, proactive pathways back to the customer. Data
mining - technologies and techniques for recognizing and tracking patterns
within data - helps businesses sift through layers of seemingly unrelated data
for meaningful relationships, where they can anticipate, rather than simply
react to, customer needs
MERCHANDISING / CORPORATE GIFTING
Promotional Products are tangible
advertising symbols that are important in the overall marketing mix. We give you
exciting and effective ideas for business gifts, trade shows, public relations,
safety and education, brand awareness,
event and outings, new product introductions etc. From procurement to delivery -
we have our own network to offer a full-cycle services from sourcing to
delivery.
Contact
D-1/3, OKHLA INDUSTRIAL AREA, PHASE-II, NEW DELHI - 110 020,
PHONE: 91 11 5551 5090 / 5565 5186, FAX: 91 11 5565 5172, Email:
info@abstracteservices.com web: www.abstracteservices.com
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